Terms and Conditions

Terms and Conditions

Effective Date: [Insert Date]

Welcome to Djanta Roots. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms and Conditions.

1. About Djanta Roots

Djanta Roots is dedicated to providing high-quality hair and scalp care products, including but not limited to:

  • Hair Growth Oils
  • Shampoos
  • Conditioners
  • Scalp Treatments
  • Hair Serums
  • Hair Moisturizers
  • Natural Hair Care Products

Our products are intended for cosmetic use only.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

3. Product Information

We strive to ensure that all product descriptions, ingredients, images, and pricing are accurate.

However:

  • Colors and packaging may vary slightly.
  • Ingredients may change as we improve our formulations.
  • Product availability is subject to change without notice.

4. Hair Growth Results Disclaimer

Individual results vary.

Our products are formulated to promote healthy hair and scalp care, but we do not guarantee specific hair growth results.

Results depend on many factors, including:

  • Genetics
  • Health conditions
  • Hair care routine
  • Diet
  • Consistency of use

Djanta Roots does not make medical claims regarding any product.

5. Allergy & Patch Test

Customers are responsible for reviewing ingredient lists before using any product.

Before full application, perform a 24-hour patch test.

Discontinue use immediately if irritation, redness, swelling, or discomfort occurs.

If irritation persists, consult a healthcare professional.

Djanta Roots is not responsible for allergic reactions caused by known or unknown sensitivities.

6. Medical Disclaimer

Our products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease.

If you have:

  • Scalp disorders
  • Skin conditions
  • Allergies
  • Pregnancy concerns
  • Medical conditions

Please consult your physician before use.

7. Orders

Once an order is placed, it cannot be guaranteed that changes or cancellations can be made.

We reserve the right to:

  • Refuse orders
  • Cancel fraudulent transactions
  • Limit quantities purchased

8. Pricing

All prices are listed in USD unless otherwise stated.

Prices may change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

9. Shipping

Shipping times are estimates only.

Djanta Roots is not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • Weather
  • Incorrect shipping addresses
  • Events beyond our control

Customers are responsible for providing accurate shipping information.

10. Returns & Refunds

For hygiene and safety reasons, opened or used cosmetic and hair care products cannot be returned.

We accept returns only if:

  • The item arrived damaged.
  • The wrong product was received.
  • The item is defective.

Claims must be submitted within 7 days of delivery with photos of the product and packaging.

Approved refunds will be issued to the original payment method.

Shipping costs are non-refundable unless the error was ours.

11. Intellectual Property

All content on the Djanta Roots website, including:

  • Logo
  • Brand name
  • Product names
  • Images
  • Videos
  • Graphics
  • Text

is the property of Djanta Roots and may not be copied, reproduced, or used without written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false information.
  • Attempt to interfere with website security.
  • Copy or misuse our content.

13. Limitation of Liability

Djanta Roots shall not be liable for:

  • Indirect damages
  • Lost profits
  • Allergic reactions due to undisclosed sensitivities
  • Misuse of products
  • Failure to follow product instructions

Our maximum liability shall not exceed the purchase price of the product.

14. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell customer personal information to third parties.

15. Governing Law

These Terms and Conditions shall be governed by the laws of the jurisdiction in which Djanta Roots operates.

16. Changes to These Terms

Djanta Roots reserves the right to update these Terms and Conditions at any time.

Changes become effective immediately upon posting on our website.

17. Contact Us

Djanta Roots

Email: [Insert Email]

Phone: [Insert Phone Number]

Website: [Insert Website URL]

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM